Account Management and FAQs
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Account Information
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Billing, Payment & Insurance
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π₯ π³ Can I Use My HSA / FSA Card?
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π Where Can I See a Breakdown of Prices for Smoking Cessation?
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π³ Protect Your Billing Information
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π³ I Was Denied Medication. Why Am I Being Charged $15?
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π³ Get a Receipt of My Order
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π³ Update My Credit Card
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π¦ Insurance
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π¦ Accepted Forms of Payment
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β Payment Failed
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π³ Update Credit Card
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π₯ π³ Can I Use My HSA / FSA Card?
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New Visitor FAQs
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π What is Off-Label Prescribing?
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βοΈ I Missed the Phone or Video Call from my Doctor. How Do I Contact Them?
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π Who Are the Doctors on the Platform?
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πΊπΈ Where is Ro Available?
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β Can I Use Any Pharmacy?
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π Do I Need a Prescription to Use Your Products?
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π What Type of ED Medication Do You Prescribe?
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π What is Off-Label Prescribing?
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Prescription Plan & Refills
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β
π
Refill Sooner
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β
π
Delay Next Order
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β
π Change Dose
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π Change Quantity Per Month
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β
π Turn Off Auto-Refills (Subscription)
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β
π°Save $60 by Switching to 3-month Shipments
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π₯ Transfer Roman Prescription to My Local Pharmacy
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π₯ Transfer My Prescription From Current Pharmacy to New Pharmacy
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π Talk to a Pharmacist
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π Higher Dose
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π Increase Quantity Per Month
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π Lower Dose Is Effective
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β
π
Refill Sooner
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Shipping