If you're unable to log into your account and need to reset your password or receive an error like the one shown below, please follow the instructions in this article: What do I do if I can't access my account?
Reset your Ro Account Password
- Log into your Ro.co account using your current account password.
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Click on the icon at the uppermost right corner of your screen. Click on the Account tab within the menu.
- Click Edit next to Password.
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Enter the requested information to change your password. Important note: Passwords must have at least 8 characters and contain an uppercase letter, number, or symbol.
- Click Confirm changes to submit the password reset request.
If you have any additional questions, please contact us!
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