1. Ro
  2. Account Management and FAQs
  3. Account Information and Management

How to update my email address

From your My Ro account:

  1. Log in to your Ro account
  2. Click the Account tab in the top leftLanding_Account_HL.png
  3. Click the Edit button next to the account Email AddressAccount_PI_Edit_Email_HL.png
  4. Enter the new email address and confirm your current account password, then click UpdateChange_Email_PW_Confirmation.png

From the Ro app:

  1. Log in to the mobile app
  2. Tap on the Profile tab in the lower right corner

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  3. Select Email Address

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  4. Enter the new email address and confirm your current Ro password, then tap Next

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  5. A confirmation will be sent to your email

If you have any additional questions, please contact us!

 

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