From your My Ro account:

  1. Log in to your Ro account
  2. Click the Account tab in the top leftLanding_Account_HL.png
  3. Click the Edit button next to the account Email AddressAccount_PI_Edit_Email_HL.png
  4. Enter the new email address and confirm your current account password, then click UpdateChange_Email_PW_Confirmation.png

From the Ro app:

  1. Log in to the mobile app
  2. Tap on the Profile tab in the lower right corner

    31.png

  3. Select Email Address

    32.jpeg

  4. Enter the new email address and confirm your current Ro password, then tap Next

    33.jpeg

  5. A confirmation will be sent to your email

If you have any additional questions, please contact us!

 

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