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  3. Billing, Payments, and Shipping

Billing, Payments, and Shipping

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  • What types of addresses can Ro ship to?
  • How to cancel an order
  • How to download a copy of my prescription
  • Can I use my HSA or FSA card?
  • How to get a receipt of my order
  • How to update my payment information
  • How long does it take for my order to arrive?
  • Does Ro take insurance?
  • How to track my order
  • Accepted forms of payment
  • What do I do if my payment fails?

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