From your Email:

Search your inbox for "Ro: Your shipment is in the way." Open the email, confirm it's about the correct order, and click "Track Order" to see updated tracking information



From your Ro Account:

1. Log in to your My Ro account

2. Click the Account tab

3. Click the Order History buttonAccount_Billing__Order_History_HL.png

4. Click Track OrderOrder_History_Track_HL.png

5. Your tracking information will open in a new window


If you have any additional questions, please contact us!

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