1. Ro
  2. Account Management and FAQs
  3. Account Information and Management

How to update my shipping address

From your My Ro account:

  1. Log in to your Ro account
  2. Click the Account tabLanding_Account_HL.png
  3. Click Edit next to your Shipping Address
    Account_Billing_Shipping_Edit_HL.png
  4. Enter new address and click UpdateChange_Shipping_Address_Confirmation.png

From the Ro app:

  1. Log in to the mobile app
  2. Tap on the Profile tab in the lower right corner

    21.png

  3. Select Shipping Address

    22.jpeg

  4. Tap on Update

    23.jpeg

  5. Enter your new shipping address and then select Update

    24.jpeg

 

If you have any additional questions, please contact us!

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