If you choose the Ro Pharmacy Network, we’ll ship your medication to you directly in discreet packaging for free. We also offer customer support 365 days a year. You can likely use your own pharmacy, but you would need to work directly with your pharmacy to determine treatment pricing. If you do use your own pharmacy, it’s important to ensure that your pharmacy is able to receive e-prescriptions and that it's part of the Surescripts Network. (The Surescripts Network includes 95% of pharmacies across the country).
Transferring from Ro to your local pharmacy
If you would like to transfer your prescription from the Ro Pharmacy Network to your local pharmacy, please send your provider a secure message by clicking this link. Please let your provider know the name, address, and phone number of your chosen pharmacy. Your provider will respond to your request within two business days
Transferring my Ro prescription between local pharmacies
In order to have your prescription transferred from your local pharmacy to a new one, you will need to work directly with your local pharmacies. Your desired pharmacy should be able to contact your previous pharmacy to initiate this transfer.
Transferring my Ro prescription from my local pharmacy back to Ro Pharmacy
If you would like to transfer your Ro Prescription back to the Ro Pharmacy Network, contact us and a Care Coordinator would be happy to assist.
If you have any additional questions, please contact us!