This document provides general troubleshooting for the Ro mobile app.
Please note: For now, the Ro app is only available on Apple OS.
- Close and Reopen the App
- Force the app to close. Then reopen the app to see if it works as expected. For more information, click here.
- Restart your Device
- Restart your device. Then, reopen the app to see if it works as expected. Click here for more information.
- Check for Updates
- Delete the App and then Redownload it
If you have any additional questions or concerns, please contact us!