What Do I Do If There Is Something Wrong with My Order?

If there's something wrong with your order, please contact us to let us know. The Ro Care Team can help you with all billing and shipping issues related to your order. 

We can also help if there are any quality issues with your order. If there is an issue with the quality of your order, please include the answers to the following when you contact us:

  1. A photo of the medication you received

  2. The full amount of medication that you received

  3. A photo of the prescription label



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