If you're unable to log into your account and need to reset your password, please follow the instructions in this article: What do I do if I can't access my account?

 

Reset your Ro Account Password

  1. Log into your My Ro account with your current account password
  2. Click on the Account tab
  3. Click Change next to Password
    Screen_Shot_2021-03-22_at_4.10.19_PM.png
  4. Enter the requested information to change your password
    Screen_Shot_2021-03-22_at_4.10.25_PM.png
  5. Click Update to confirm your changes

If you have any additional questions, please contact us!

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